郑州五星服务认证 河南企业售后服务成为企业开拓市场、提高竞争力的重要途径。 发布时间: 2020-03-01 19:11
Zhengzhou five star service certification Henan enterprise after-sales service has become an important way for enterprises to explore the market and improve competitiveness.
The State encourages enterprises to take after-sales service as an important way to open up market and improve competitiveness, enhance service functions, improve service network, improve service quality and improve service system.
We will improve the system of "Three Guarantees" for products, promote the development of after-sales services such as product distribution, installation and debugging, replacing the old with the new, and actively use information technologies such as the Internet, the Internet of things, and big data to develop new types of after-sales services such as remote detection and diagnosis, operation and maintenance, and technical support.
Vigorously develop professional maintenance services, accelerate technology research and development and application, promote innovation of maintenance service business and service mode, and encourage full life-cycle services such as equipment supervision, maintenance, repair and operation.
Actively develop specialized and socialized third-party maintenance services, and support the transformation of qualified industrial enterprises' internal organizations to professional maintenance companies. We will improve after-sales service standards, strengthen the construction of professional after-sales service teams, improve the after-sales service certification system and quality monitoring system, and constantly improve customer satisfaction. "
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