郑州五星服务认证 河南企业售后服务成为企业开拓市场、提高竞争力的重要途径。 发布时间: 2020-03-01 19:11
郑州五星服务认证 河南企业售后服务成为企业开拓市场、提高竞争力的重要途径。
Zhengzhou five star service certification Henan enterprise after-sales service has become an important way for enterprises to explore the market and improve competitiveness.
国家鼓励企业将售后服务作为开拓市场、提高竞争力的重要途径,增强服务功能,健全服务网络,提升服务质量,完善服务体系。
The State encourages enterprises to take after-sales service as an important way to open up market and improve competitiveness, enhance service functions, improve service network, improve service quality and improve service system.
完善产品“三包”制度,推动发展产品配送、安装调试、以旧换新等售后服务,积极运用互联网、物联网、大数据等信息技术,发展远程检测诊断、运营维护、技术支持等售后服务新业态。
We will improve the system of "Three Guarantees" for products, promote the development of after-sales services such as product distribution, installation and debugging, replacing the old with the new, and actively use information technologies such as the Internet, the Internet of things, and big data to develop new types of after-sales services such as remote detection and diagnosis, operation and maintenance, and technical support.
大力发展专业维护维修服务,加快技术研发与应用,促进维护维修服务业务和服务模式创新,鼓励开展设备监理、维护、修理和运行等全生命周期服务。
Vigorously develop professional maintenance services, accelerate technology research and development and application, promote innovation of maintenance service business and service mode, and encourage full life-cycle services such as equipment supervision, maintenance, repair and operation.
积极发展专业化、社会化的第三方维护维修服务,支持具备条件的工业企业内设机构向专业维护维修公司转变。完善售后服务标准,加强售后服务专业队伍建设,健全售后服务认证制度和质量监测体系,不断提高用户满意度。”
Actively develop specialized and socialized third-party maintenance services, and support the transformation of qualified industrial enterprises' internal organizations to professional maintenance companies. We will improve after-sales service standards, strengthen the construction of professional after-sales service teams, improve the after-sales service certification system and quality monitoring system, and constantly improve customer satisfaction. "
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